Monopole is established with sales through on-premise customers as its core competency.
Today, we have gained a reach of more than 500 on-premise customers in Singapore and Malaysia. Our clients include wholesalers, luxury hotels, Michelin-starred restaurants, casual bistros and boutique cafes. Our dedicated team strongly believes in developing progressive business partnerships with our customers by ensuring that we offer the right wines to the right businesses.
Our Commitment to On-Premise Customers
- Providing efficient, personable and personalised service
- Extending full wine programme support, including a personalised wine list for each company
- Providing staff training specific to each customers’ individual needs
- Sourcing of older vintages and new wines to augment our customers’ existing wine lists
- Prompt fulfillment and delivery
- Ensuring provenance of wines
- Ensuring optimal wine storage conditions
- We are friendly, personable and knowledgeable sales people who value long-lasting relationships. We put our customers’ interest ahead as our first priority.
- We provide a dedicated point of contact that provides you with a flexible one-to-one service to supporting your business objectives
- As a team, we take pride in all the wines that we represent and serve with honesty and integrity.
We are dedicated to building and serving a direct distribution network comprising of on-premise and off-premise establishments across Singapore and Malaysia. We work directly with our customers to help them build unique and exceptional wine lists and programmes.
OFF-PREMISE – SELECTED
BARS & CLUBS
Established since 2010, Monopole aims to be Asia’s leading fine wine merchant, representing great wines from all over the world.
We are commmitted to providing wines of the highest quality and at the best value and service to every customer.
We strive to combine the best business practices with a creative marketing approach to benefit our brand partners and customers. More importantly, we are committed to providing wines of the highest quality and at the best value to our esteemed clients. It is with this assurance in mind that our customers can then focus on their business and achieve better results with our service.
With our wealth of knowledge and unrivalled access to reputable wine producers, we have earned our place at the forefront of the food & beverage industry.
Meet our finest and most talented professionals. We are a cohesive team and together, we bring years of expertise and experience in wines to contribute to the local food & beverage industry. Our team. Our family.
:: SINGAPORE TEAM ::
:: MALAYSIA TEAM ::